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Frequently Asked Questions

 

Before sending an e-mail, see if your answer is here among these frequently asked questions:

How can I find low-cost dental care?
http://www.ada.org/public/manage/you/faq.asp

Where can I file a complaint?
http://www.ada.org/public/manage/you/faq.asp#howdoi

How can I get a copy of my dental records?
http://www.ada.org/public/manage/you/faq.asp#caniget

Where can I read about the Dental Admissions Test (DAT)?
http://www.ada.org/prof/ed/testing/dat/index.asp

How can I get a dental license in the U.S.A.?
http://www.ada.org/prof/prac/licensure/us.asp

What's the difference between a DDS and DMD? http://www.ada.org/public/topics/dds_dmd.asp

How often should X-rays be taken?
http://www.ada.org/public/topics/xrays_faq.asp

What is a "reasonable and customary" fee? http://www.ada.org/public/manage/insurance/index.asp

What can I do about bad breath?
http://www.ada.org/public/topics/bad_breath.asp

How safe is tooth whitening?
http://www.ada.org/public/topics/whitening_faq.asp

When do baby teeth appear?
http://www.ada.org/public/topics/tooth_eruption.asp

Should I brush or floss first?
The sequence makes no difference as long as you do a thorough job. Look for products that have the ADA's Seal of Acceptance. Choose a toothbrush that feels comfortable in your hand and in your mouth, and use it twice a day. While tooth brushing removes plaque from tooth surfaces, it can't do the entire job of removing plaque. Cleaning between the teeth daily with floss or other interdental cleaners removes debris from between the teeth, where your toothbrush cannot reach. An ADA-Accepted dental floss or interdental cleaner is recommended.

How do you know if you're doing a thorough job? Your dentist may recommend using plaque disclosing tablets available over-the-counter at pharmacies and other stores that sell oral hygiene products. Plaque disclosing tablets are chewed after you clean your mouth. Red dye will stain plaque that has not been removed showing you spots that need additional cleaning.

Can you advise me about my dental treatment?
The ADA cannot provide diagnosis or treatment advice. If you don't have a dentist or need a second opinion or need help resolving a dispute, please see the following link for a referral:
http://www.ada.org/public/manage/you/faq.asp.

Visit the National Oral Health Information Clearing House (NOHIC) web site. The NOHIC Web site at http://www.nidcr.nih.gov/ and http://www.nidcr.nih.gov/HealthInformation/SpecialCareResources/default.htm contains oral health information, news and events, Web searches and links to other oral health resources.

Another resource is Medline™, the National Library of Medicine's searchable database of more than 12 million citations from more than 4,600 medical, dental, health and scientific journals. Launched by the NLM in 1971, MEDLINE contains citations of dental articles dating back three decades to 1964.

Try an internet search, using a search engine such as www.google.com and entering the word, term or phrase to locate information. You also could check at your local public library to see if a dental or medical reference book contains the information that you seek.

Where can I get individual dental insurance?
The ADA does not have information about individual dental insurance or dental plans. Please contact your state's department of insurance. Please see http://www.naic.org/state_contacts/sid_websites.htm for a link to your state.

I can't find what I'm looking for? Where else can I search?
You may wish to visit the National Oral Health Information Clearing House (NOHIC) web site for information on this subject. The NOHIC Web sites at http://www.nidcr.nih.gov/ and http://www.nidcr.nih.gov/HealthInformation/SpecialCareResources/default.htm contain oral health information, news and events, Web searches and links to other oral health resources.

Medline™ is the National Library of Medicine's searchable database of more than 12 million citations from more than 4,600 medical, dental, health and scientific journals. Launched by the NLM in 1971, MEDLINE contains citations of dental articles dating back three decades to 1964. Go to: http://www.ada.org/prof/resources/library/faq_medl.asp and http://www.nlm.nih.gov/medlineplus/toothdisorders.html

Try an Internet search, using a search engine such as www.google.com and entering the word, term or phrase to locate information. You also could check at your local public library to see if a dental or medical reference book contains the information that you seek

Do dentists accept major credit cards?

Yes, most dentists accept major credit cards, such as Visa and Mastercard. Many also offer monthly payment plans through an outside health care financing partner. Although similar to a department-store credit card, these payment plans can only be used for your health care needs. Typically, you can begin treatment immediately with little or no money down and then comfortably make low monthly payments over time.

The ADA exclusively endorses the CareCredit program. For more information, an online application or to find a dentist who offers CareCredit, go to www.carecredit.com Link opens in separate window. Pop-up Blocker may need to be disabled..

Will my dentist bill me?

While some dentists provide this courtesy to their long-term patients, others do not offer in-house financing. Instead, they rely on an outside patient financing program to make dentistry financially comfortable and convenient. Typically, you can begin treatment immediately with little or no money down and then make low monthly payments over time.

The ADA exclusively endorses the CareCredit program. For more information, an online application or to find a dentist who offers CareCredit, go to www.carecredit.com Link opens in separate window. Pop-up Blocker may need to be disabled..

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Please note: The ADA does not provide specific answers to individual questions about fees, dental problems, conditions, diagnoses, treatments or proposed treatments, or requests for research. Information about dental referrals, complaints and a variety of dental procedures may be found here. You can also refer to our Frequently Asked Questions page for answers to common questions.

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